VendUpp – Privacy Policy & Terms

1. Introduction

Welcome to SwapSphere ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1. Personal Data

Name, email address, phone number, mailing address, profile photo

2.2. Account Data

Username, password, transaction history, listings and swap preferences

2.3. Technical Data

IP address, browser type, device identifiers, operating system, cookies, usage statistics

2.4. Location Data

Geolocation data (if you grant permission)

3. How We Use Your Information

Service Provision: To create and manage your account, facilitate swaps and sales, process payments.
Communication: To send confirmations, updates, newsletters, and marketing materials (with consent).
Improvements: To analyze usage patterns, troubleshoot, and enhance our platform.
Security: To detect and prevent fraud, unauthorized access, and other risks.

4. How We Share Your Information

Service Providers: Payment processors (e.g., Paystack), hosting providers, email services.
Legal Requirements: To comply with legal obligations or respond to lawful requests.
Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice).

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. You can disable cookies in your browser settings, but some features of SwapSphere may not function properly without them.

6. Security of Your Data

We implement administrative, technical, and physical measures to protect your personal data. However, no system is completely secure. Please use strong passwords and notify us of any suspicious activity.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent to processing
Object to or restrict certain processing activities
Request portability of your data

To exercise these rights, contact us at privacy@swapsphere.com.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy or as required by law.

9. Children's Privacy

SwapSphere is not intended for children under 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated Effective Date.

11. Contact Us

If you have questions about this Privacy Policy, please email us at privacy@swapsphere.com or write to:

SwapSphere Ltd.
123 Market Lane
Accra, Ghana

1. Acceptance of Terms

By accessing or using SwapSphere ("the Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, you must not use the Service.

2. Eligibility

You must be at least 16 years old to register. By creating an account, you represent that you meet the eligibility requirements.

3. User Accounts

You are responsible for maintaining the confidentiality of your login credentials.
You accept liability for all activity under your account.
We may suspend or terminate accounts that violate these Terms or for inactivity.

4. Listings and Transactions

All listings must accurately describe the items for swap or sale.
You agree to comply with all applicable laws in listing, swapping, or selling.
SwapSphere is not a party to transactions. We facilitate introductions only.

5. Fees and Payments

Certain features (e.g., premium plans) require payment via Paystack.
You agree to Paystack's terms and authorize charges to your chosen payment method.
Payments are final; no refunds except as required by law.

6. Prohibited Conduct

You must not:

Use the Service for illegal activities.
Harass, abuse, or harm others.
Post defamatory, obscene, or infringing content.
Attempt to disrupt or tamper with the Service's functionality.

7. Intellectual Property

SwapSphere and its content are owned by us or our licensors. You grant us a non‑exclusive license to use, reproduce, and display any content you post. You retain ownership of your user‑generated content.

8. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee accuracy, reliability, or availability.

9. Limitation of Liability

To the maximum extent permitted by law, SwapSphere DISCLAIMS all liability for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless SwapSphere, its officers, directors, and employees from any claims arising from your use of the Service or breach of these Terms.

11. Termination

We may suspend or terminate your access at any time for violations of these Terms or for any other reason without notice.

12. Governing Law

These Terms are governed by the laws of Ghana. Any disputes will be resolved in the courts of Ghana.

13. Changes to Terms

We may update these Terms by posting revisions on this page. Your continued use after changes constitutes acceptance.

14. Contact Information

For questions about these Terms, contact us at support@swapsphere.com.